Unprofessional behaviour by the Health Service Ombudsman
Mr & Mrs Powell struggled for over 19 years to get to the truth about their son’s death. Basically a doctor lied and falsified records, which amazingly just like public service and local government ombudsmen; they can do so with impunity.
The Powells made several very serious complaints to the Health Service Ombudsman but it was claimed that the complaints were outside his jurisdiction. When Mr Powell requested all the documents related to his case, under the Data Protection Act, from the Ombudsman's office, in 2000, he was shocked to find out that derogatory comments had been made about him. For example it was stated that I do not tell the truth, that I withhold information, that I am vindictive, an alley cat, caveman, bully, aggressive and loud. Although the then Parliamentary Ombudsman, Sir Michael Buckley, declined to comment on these inappropriate comments about me I received a personal and a written apology from his successor. Ann Abraham stated in a letter dated 26th October 2004,
"The comments made about you personally in the files by some of the Ombudsman's officers were highly judgmental, inappropriate and entirely unacceptable. I can offer you my sincere apologies for that. In my view they demonstrated a deplorable lack of sensitivity and understanding by those concerned, all the more so given the very difficult and painful circumstances which had led to your complaints."
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