Public Service and Local Government




OMBUDSMAN WATCHERS RESOURCE CENTRE

Number of complaints determined by Local Government Ombudsmen

Complaints determined

 98/99 99/00 00/01 01/02 02/03 03/04 04/05 05/06 06/07 07/08 Total
Adur DC 6 4 14 3 7 4 4 11 13 12 78
Allerdale BC 16 17 20 12 6 10 16 17 7 11 132
Alnwick DC 6 8 6 9 4 3 5 8 7 6 62
Amber Valley DC 14 8 6 20 20 6 12 12 23 22 143
Arun DC 21 24 18 20 18 28 19 23 26 23 220
Ashfield DC 13 13 24 19 16 9 10 7 4 21 136
Ashford BC 23 13 12 14 18 13 21 22 24 16 176
Aylesbury Vale DC 40 27 29 21 26 18 21 12 20 13 227
Babergh DC 18 11 13 11 17 14 8 10 12 7 121
Barking & Dagenham LB 61 74 41 43 50 87 58 59 49 49 571
Barnet LB 69 90 90 85 72 107 106 128 126 102 975
Barnsley MBC 68 78 78 98 75 74 80 64 81 102 798
Barrow-in-Furness BC 17 13 46 23 16 10 12 14 6 11 168
Basildon DC 22 36 38 28 41 35 32 31 46 46 355
Basingstoke & Deane BC 9 12 8 6 12 8 11 9 8 10 93
Bassetlaw DC 14 21 22 22 10 17 15 28 24 16 189
Bath & North East Somerset C 52 33 31 24 28 30 32 30 31 30 321
Bedford BC 12 13 11 15 7 10 17 8 16 16 125
Bedfordshire CC 10 20 17 19 12 21 41 25 9 19 193
Berwick-upon-Tweed BC 5 8 4 13 7 3 7 10 7 7 71
Bexley LB 28 32 28 33 21 30 23 34 23 25 277
Birmingham City C 159 212 262 410 368 322 321 230 231 386 2901
Blaby DC 11 12 8 15 7 4 14 9 4 8 92
Blackburn with Darwen BC  9 20 22 17 31 20 30 22 32 41 244
Blackpool BC  43 32 30 39 27 36 35 41 29 32 344
Blyth Valley BC 17 11 17 15 25 15 14 15 6 9 144
Bolsover DC 8 16 14 12 18 12 15 12 16 13 136
Bolton MBC 32 36 41 37 57 49 64 66 46 54 482
Boston BC 6 9 4 6 9 13 8 12 7 14 88
Bournemouth BC 20 41 25 42 42 29 39 30 35 40 343
Bracknell Forest C 4 15 10 13 12 12 22 14 22 15 139
Bradford City C 78 104 126 90 131 97 69 64 74 80 913
Braintree DC 15 12 25 19 25 25 19 22 22 18 202
Breckland DC 13 9 10 26 21 19 24 21 22 19 184
Brent LB 223 286 238 98 83 95 110 104 131 112 1480
Brentwood BC 5 5 8 7 10 10 12 13 24 8 102
Bridgnorth DC 7 5 4 10 8 9 7 7 7 9 73
Brighton & Hove City C 47 46 73 55 58 58 79 73 95 86 670
Bristol City C 85 82 68 79 65 77 107 92 90 116 861
Broadland DC 24 14 10 15 21 15 15 16 11 13 154
Bromley LB 40 46 69 76 88 113 101 66 72 47 718
Bromsgrove DC 9 7 11 10 20 24 13 12 23 22 151
Broxbourne BC 19 23 17 14 15 14 20 14 26 24 186
Broxtowe BC 5 8 11 8 15 13 15 7 8 3 93
Buckinghamshire CC 44 46 63 49 47 75 59 110 119 82 694
Burnley BC 24 20 20 14 23 15 11 3 18 21 169
Bury MBC 35 32 36 32 30 50 27 40 37 32 351
Calderdale MBC 53 50 51 28 56 42 48 34 26 35 423
Cambridge City C 10 16 12 17 14 18 18 11 16 19 151
Cambridgeshire CC 16 21 24 18 38 23 29 14 23 28 234
Camden LB 142 112 91 121 94 111 133 176 184 156 1320
Cannock Chase DC 15 29 15 10 17 10 8 18 17 10 149
Canterbury City C 17 30 37 40 24 29 26 30 37 45 315
Caradon DC 16 22 17 17 23 21 27 27 31 29 230
Carlisle City C 11 12 14 18 14 12 10 7 7 15 120
Carrick DC 28 33 17 22 22 30 23 17 26 21 239
Castle Morpeth BC 10 10 17 10 18 11 12 11 10 13 122
Castle Point BC 15 20 20 15 12 15 14 10 10 22 153
Charnwood BC 21 27 31 29 27 37 28 19 23 11 253
Chelmsford BC 17 18 19 28 31 26 21 20 17 11 208
Cheltenham BC 20 22 15 13 16 17 17 10 17 9 156
Cherwell DC 11 20 15 12 15 14 21 14 16 10 148
Cheshire CC 33 36 23 64 43 51 44 42 40 44 420
Chester City C 26 24 21 23 22 14 24 16 14 13 197
Chester-le-Street DC 10 7 5 13 6 10 18 8 9 32 118
Chesterfield BC 20 18 19 14 12 16 12 18 13 12 154
Chichester DC 26 19 12 12 18 13 13 16 19 15 163
Chiltern DC 5 10 17 18 14 9 17 19 16 12 137
Chorley BC 8 7 8 9 16 9 15 17 6 6 101
Christchurch BC 10 12 18 15 5 9 11 10 11 20 121
City of London Corporation 12 3 3 4 8 11 12 5 6 7 71
Colchester BC 29 35 22 18 24 38 33 24 27 29 279
Congleton BC 5 5 8 9 11 12 11 24 5 6 96
Copeland BC 11 8 17 21 11 11 15 13 10 9 126
Corby BC 10 10 3 19 21 20 18 28 16 15 160
Cornwall CC 35 46 36 33 33 65 35 40 38 27 388
Cotswold DC 5 12 7 10 9 10 2 7 3 12 77
Coventry City C 35 48 60 41 46 35 49 39 36 59 448
Craven DC 3 9 5 5 7 10 6 2 5 5 57
Crawley BC 19 11 16 23 23 17 18 10 27 17 181
Crewe & Nantwich BC 10 9 8 18 24 14 15 11 16 15 140
Croydon LB 82 93 122 128 109 84 102 75 105 108 1008
Cumbria CC 23 25 26 27 32 35 35 28 21 29 281
Dacorum BC 13 14 19 18 17 25 18 26 26 17 193
Darlington BC 17 21 18 24 26 21 30 21 13 30 221
Dartford BC 12 8 9 10 12 9 14 15 13 11 113
Daventry DC 10 9 8 9 11 19 21 10 14 10 121
Derby City C  31 33 32 39 44 48 37 35 40 37 376
Derbyshire CC 30 33 36 43 30 38 34 27 32 35 338
Derbyshire Dales DC 8 8 21 17 4 6 8 8 16 11 107
Derwentside DC 18 19 18 19 21 14 28 11 20 15 183
Devon CC 56 38 33 40 44 34 51 44 38 47 425
Doncaster MBC 97 79 80 48 78 66 58 60 62 85 713
Dorset CC 20 23 8 25 13 25 21 21 14 10 180
Dover DC 10 6 10 8 12 14 13 12 17 24 126
Dudley MBC 56 41 53 54 45 41 66 61 63 71 551
Durham CC 25 30 36 32 52 30 23 29 28 21 306
Durham City C 21 17 14 16 15 13 14 17 20 14 161
Ealing LB 182 241 195 242 263 323 202 191 149 178 2166
Easington DC 24 16 27 24 34 30 28 23 16 25 247
East Cambridgeshire DC 12 12 9 15 5 9 23 16 11 13 125
East Devon DC 28 28 28 41 46 45 32 44 29 26 347
East Dorset DC 15 17 15 9 14 7 15 16 12 10 130
East Hampshire DC 13 24 10 16 6 6 12 10 18 8 123
East Hertfordshire DC 13 9 16 21 10 13 15 20 12 12 141
East Lindsey DC 27 35 31 23 27 38 39 24 51 42 337
East Northamptonshire DC 11 7 14 16 19 25 20 18 9 11 150
East Riding of Yorkshire C 81 98 115 104 141 84 90 74 76 93 956
East Staffordshire DC 22 14 10 13 14 11 15 2 7 6 114
East Sussex CC 26 44 20 44 36 24 34 48 45 26 347
Eastbourne BC 15 7 11 15 9 12 8 17 28 19 141
Eastleigh BC 20 16 16 13 18 25 17 13 12 12 162
Eden DC 14 16 8 14 6 7 6 7 8 5 91
Ellesmere Port & Neston BC 9 7 5 10 8 8 7 13 6 18 91
Elmbridge BC 15 17 16 17 23 13 6 14 18 22 161
Enfield LB 62 78 70 107 87 62 86 65 78 76 771
Epping Forest DC 21 24 18 18 21 17 21 17 29 10 196
Epsom & Ewell BC 3 13 10 3 3 9 6 9 7 7 70
Erewash BC 16 14 7 21 15 10 9 12 10 10 124
Essex CC 60 51 41 47 51 58 60 84 83 70 605
Exeter City C 12 20 21 18 15 26 17 16 16 22 183
Fareham BC 11 14 8 17 10 7 5 14 5 10 101
Fenland DC 13 17 15 10 11 8 19 28 24 15 160
Forest Heath DC 4 5 7 6 8 4 8 5 11 9 67
Forest of Dean DC 7 24 14 19 10 14 14 19 14 8 143
Fylde BC 9 9 11 11 19 11 10 9 11 15 115
Gateshead MBC 21 39 39 34 45 43 53 70 51 52 447
Gedling BC 8 14 7 18 11 14 14 11 17 14 128
Gloucester City C 7 15 13 10 20 18 20 19 17 3 142
Gloucestershire CC 17 18 16 22 26 23 24 28 25 21 220
Gosport BC 4 9 5 5 4 5 10 5 5 2 54
Gravesham BC 14 9 12 15 12 12 12 11 11 15 123
Great Yarmouth BC 12 13 18 16 15 10 22 25 19 22 172
Greater London Authority 0 3 2 1 2 13 6 0 27
Greenwich LB 81 83 114 71 52 76 67 85 72 69 770
Guildford BC 10 11 11 18 14 22 11 25 11 15 148
Hackney LB 157 220 541 822 573 298 334 212 173 181 3511
Halton BC 10 19 17 15 25 38 25 26 13 13 201
Hambleton DC 5 7 10 12 10 13 13 15 18 17 120
Hammersmith & Fulham LB 57 53 74 70 65 94 75 73 79 56 696
Hampshire CC 76 40 46 56 41 38 34 63 45 42 481
Harborough DC 10 20 10 16 7 11 7 10 14 6 111
Haringey LB 82 99 121 117 128 137 124 105 125 177 1215
Harlow DC 14 25 19 28 31 32 15 22 23 17 226
Harrogate BC 30 26 25 28 20 27 19 34 21 30 260
Harrow LB 43 31 29 42 39 33 43 44 52 59 415
Hart DC 18 17 27 18 15 14 12 16 13 17 167
Hartlepool BC 19 24 27 15 27 24 15 8 19 20 198
Hastings BC 13 23 17 15 18 12 19 21 35 23 196
Havant BC 15 19 15 17 11 7 5 13 2 10 114
Havering LB 34 35 34 56 45 50 57 59 79 73 522
Herefordshire C 17 38 37 27 36 36 22 47 43 50 353
Hertfordshire CC 57 48 39 67 61 66 51 61 59 81 590
Hertsmere BC 11 11 8 8 10 15 8 8 11 19 109
High Peak BC 6 21 9 11 16 7 14 9 15 27 135
Hillingdon LB 39 54 46 62 43 43 40 56 55 64 502
Hinckley & Bosworth BC 11 11 9 10 15 12 10 10 13 9 110
Horsham DC 20 10 20 30 13 10 28 17 22 16 186
Hounslow LB 90 93 110 94 111 128 106 102 105 136 1075
Huntingdonshire DC 36 23 16 26 15 5 14 15 14 9 173
Hyndburn BC 8 14 20 13 9 11 20 14 8 11 128
Ipswich BC 9 7 8 18 8 13 8 12 23 21 127
Isle of Wight C 21 60 33 30 26 55 39 41 36 47 388
Isles of Scilly, Council for the 1 2 1 5 0 2 4 3 2 0 20
Islington LB 195 241 454 504 266 241 207 176 150 154 2588
Kennet DC 7 4 2 7 13 14 9 6 9 7 78
Kensington & Chelsea RB 46 49 40 54 59 58 36 40 51 54 487
Kent CC 59 49 56 64 55 66 100 121 116 118 804
Kerrier DC 17 23 20 27 32 15 17 21 14 16 202
Kettering BC 19 9 9 19 12 14 25 16 13 23 159
King's Lynn & West Norfolk BC 36 18 17 11 37 26 21 48 26 20 260
Kingston upon Hull City C 98 79 77 81 81 61 51 60 33 63 684
Kingston upon Thames RB 22 30 26 25 42 28 35 24 28 31 291
Kirklees MC 70 61 84 84 96 109 84 96 96 102 882
Knowsley MBC 59 41 35 30 39 27 31 14 20 20 316
Lambeth LB 474 721 967 911 802 385 421 255 277 336 5549
Lancashire CC 40 76 64 66 65 52 35 41 55 63 557
Lancaster City C 17 7 14 17 19 13 18 12 23 24 164
Leeds City C 139 182 189 174 197 232 233 281 245 203 2075
Leicester City C  68 102 69 67 76 101 102 98 69 94 846
Leicestershire CC 14 25 10 14 23 37 24 22 23 13 205
Lewes DC 12 14 12 11 9 6 15 13 13 7 112
Lewisham LB 112 174 139 155 202 173 164 169 121 108 1517
Lichfield DC 10 6 9 8 5 8 10 9 16 11 92
Lincoln City C 13 15 18 13 14 15 18 14 12 15 147
Lincolnshire CC 30 31 31 27 24 39 33 37 36 35 323
Liverpool City C 287 244 153 152 260 302 216 134 121 118 1987
Luton BC 15 36 35 29 28 30 32 36 25 34 300
Macclesfield BC 26 21 26 19 32 28 26 12 19 22 231
Maidstone BC 16 27 16 34 24 21 22 20 24 29 233
Maldon DC 11 8 3 10 13 8 12 11 15 9 100
Malvern Hills DC 8 15 10 10 8 6 9 11 12 7 96
Manchester City C 78 75 86 139 140 104 151 123 91 89 1076
Mansfield DC 8 25 22 21 13 10 9 13 12 10 143
Medway C 5 39 37 39 51 62 50 74 57 61 475
Melton BC 8 10 15 11 6 12 7 9 11 9 98
Mendip DC 14 21 22 16 18 27 18 11 14 22 183
Merton LB 33 42 38 42 47 87 56 54 64 68 531
Mid Bedfordshire DC 18 25 8 9 11 39 12 22 13 14 171
Mid Devon DC 11 14 16 10 12 17 13 24 27 12 156
Mid Suffolk DC 7 11 11 16 13 12 25 24 12 20 151
Mid Sussex DC 7 5 7 10 11 3 13 23 15 12 106
Middlesbrough BC 17 36 18 28 35 39 28 15 27 16 259
Milton Keynes C 27 19 27 42 42 39 44 37 38 41 356
Mole Valley DC 11 11 6 13 5 9 9 9 8 12 93
New Forest DC 27 49 28 28 25 26 44 20 27 33 307
Newark & Sherwood DC 11 25 27 28 23 12 20 18 19 15 198
Newcastle upon Tyne City C 47 63 85 83 70 76 69 61 55 62 671
Newcastle-under-Lyme BC 9 12 12 18 14 16 22 18 23 16 160
Newham LB 162 140 188 165 116 143 100 109 110 101 1334
Norfolk CC 25 39 30 49 27 28 41 50 33 30 352
North Cornwall DC 27 26 18 26 17 28 30 29 25 16 242
North Devon DC 34 40 30 40 32 32 29 29 22 21 309
North Dorset DC 13 18 10 5 14 18 14 12 11 8 123
North East Derbyshire DC 18 16 11 14 10 19 17 12 15 13 145
North East Lincolnshire C 32 24 45 33 35 30 31 36 20 24 310
North Hertfordshire DC 12 10 14 20 8 17 10 19 14 23 147
North Kesteven DC 6 9 18 11 10 27 7 13 15 20 136
North Lincolnshire C 35 31 42 29 33 33 31 27 27 25 313
North Norfolk DC 1 29 15 21 22 16 32 14 36 36 222
North Shropshire DC 7 14 7 14 16 19 16 16 28 20 157
North Somerset C 59 41 37 39 30 67 59 80 51 46 509
North Tyneside MBC 35 51 50 44 41 33 45 40 33 35 407
North Warwickshire BC 11 8 5 7 4 3 4 6 2 3 53
North West Leicestershire DC 17 10 14 17 18 27 16 9 8 27 163
North Wiltshire DC 13 8 13 8 12 15 27 15 14 23 148
North Yorkshire CC 59 62 60 38 52 52 43 29 27 34 456
Northampton BC 34 32 33 47 35 38 31 39 56 50 395
Northamptonshire CC 23 20 18 26 31 54 32 46 44 42 336
Northumberland CC 14 15 13 22 16 17 15 17 20 13 162
Norwich City C 17 24 18 8 24 16 26 14 26 18 191
Nottingham City C 12 41 66 89 105 97 76 64 55 74 679
Nottinghamshire CC 31 33 48 35 41 32 33 34 25 36 348
Nuneaton & Bedworth BC 6 9 14 11 10 15 16 21 17 14 133
Oadby & Wigston BC 3 6 9 5 5 5 3 45 2 3 86
Oldham MBC 21 36 33 32 45 29 48 39 42 39 364
Oswestry BC 6 8 6 6 7 6 5 11 13 11 79
Oxford City C 18 29 28 27 33 32 23 20 30 27 267
Oxfordshire CC 9 15 25 22 15 18 38 9 11 15 177
Pendle BC 21 19 29 22 15 25 11 18 17 14 191
Penwith DC 18 24 21 22 10 19 30 24 27 25 220
Peterborough City C  19 33 28 16 24 26 36 44 25 25 276
Plymouth City C 31 51 51 88 118 85 82 86 60 56 708
Poole BC 24 28 36 31 46 24 25 25 40 38 317
Portsmouth City C  23 32 34 32 51 36 24 21 27 37 317
Preston City C 17 21 15 18 17 23 24 19 11 21 186
Purbeck DC 4 10 3 4 5 12 5 9 5 17 74
Reading BC 4 14 28 36 33 25 32 56 41 39 308
Redbridge LB 33 39 53 47 47 57 50 57 73 123 579
Redcar & Cleveland BC 55 22 21 28 42 41 28 21 21 30 309
Redditch BC 9 13 16 17 13 7 3 10 9 9 106
Reigate & Banstead BC 10 28 15 14 16 13 16 12 13 13 150
Restormel BC 20 29 18 30 32 27 17 23 27 12 235
Ribble Valley BC 22 16 10 7 9 12 6 4 8 7 101
Richmond upon Thames LB 40 42 31 32 38 39 39 32 31 48 372
Richmondshire DC 16 21 10 16 15 13 13 9 14 15 142
Rochdale MBC 31 36 41 43 33 29 28 39 31 37 348
Rochford DC 10 11 12 11 12 15 14 16 10 14 125
Rossendale BC 11 19 12 17 17 21 23 23 26 14 183
Rother DC 19 11 12 10 8 14 21 15 13 17 140
Rotherham MBC 39 39 53 37 40 53 50 56 61 47 475
Rugby BC 13 8 5 14 10 16 12 9 13 15 115
Runnymede BC 10 6 7 4 6 9 10 8 24 10 94
Rushcliffe BC 3 7 7 27 22 11 19 10 8 9 123
Rushmoor BC 9 7 12 4 4 3 7 10 5 8 69
Rutland CC 4 10 6 8 11 8 18 7 5 11 88
Ryedale DC 10 15 9 8 7 9 12 9 5 1 85
Salford City C 31 41 48 60 76 71 38 54 33 43 495
Salisbury DC 20 15 20 21 17 20 19 37 14 11 194
Sandwell MBC 25 25 46 80 74 66 73 88 105 94 676
Scarborough BC 21 22 32 41 39 25 41 18 35 33 307
Sedgefield DC 12 5 15 21 23 11 28 18 13 18 164
Sedgemoor DC 15 10 16 32 19 22 19 22 14 13 182
Sefton MBC 43 49 35 39 39 47 47 54 88 18 459
Selby DC 13 21 24 17 34 21 19 24 17 24 214
Sevenoaks DC 14 16 22 20 10 21 35 10 24 14 186
Sheffield City C 83 122 252 319 176 129 122 131 100 147 1581
Shepway DC 23 11 17 20 13 20 27 22 25 15 193
Shrewsbury & Atcham BC 8 8 10 18 18 9 16 19 11 14 131
Shropshire CC 14 17 24 13 16 8 15 10 15 12 144
Slough BC 2 19 18 27 16 18 42 31 30 22 225
Solihull MBC 25 25 40 32 31 41 33 37 23 41 328
Somerset CC 16 18 23 25 31 26 41 15 31 34 260
South Bedfordshire DC 3 4 10 10 5 9 5 13 8 15 82
South Bucks DC 6 5 10 7 9 9 6 4 5 4 65
South Cambridgeshire DC 11 11 9 8 15 24 30 21 18 12 159
South Derbyshire DC 6 8 8 6 9 8 5 7 6 11 74
South Gloucestershire C 46 40 25 42 34 45 34 52 46 35 399
South Hams DC 9 16 9 23 14 15 21 24 13 19 163
South Holland DC 8 11 4 7 7 12 4 6 8 9 76
South Kesteven DC 13 12 17 12 18 25 8 21 16 15 157
South Lakeland DC 13 21 18 16 19 15 19 23 8 11 163
South Norfolk DC 7 15 14 11 10 14 21 7 15 9 123
South Northamptonshire DC 13 7 9 19 9 6 28 16 9 11 127
South Oxfordshire DC 19 24 14 18 16 14 20 18 20 13 176
South Ribble BC 5 6 12 8 11 7 6 9 4 4 72
South Shropshire DC 9 5 7 10 9 9 8 12 15 12 96
South Somerset DC 19 24 16 14 19 15 28 33 27 35 230
South Staffordshire DC 6 8 2 7 6 13 10 6 8 5 71
South Tyneside MBC 26 46 51 48 41 50 47 36 53 50 448
Southampton City C 38 29 34 38 34 46 28 39 38 41 365
Southend-on-Sea BC 26 41 43 36 37 46 40 55 35 41 400
Southwark LB 209 191 314 271 352 233 192 215 213 182 2372
Spelthorne BC 6 8 9 15 9 8 4 3 10 5 77
St Albans City C 12 11 22 13 15 18 18 18 22 33 182
St Edmundsbury BC 17 7 10 11 12 10 7 5 8 11 98
St Helens MBC 46 47 35 29 43 38 22 11 28 51 350
Stafford BC 18 19 20 20 26 21 28 43 77 17 289
Staffordshire CC 24 36 34 51 48 22 44 28 116 49 452
Staffordshire Moorlands DC 5 7 10 14 10 18 21 23 17 10 135
Stevenage BC 7 13 12 18 7 14 18 12 8 17 126
Stockport MBC 26 28 30 41 29 64 58 53 35 35 399
Stockton-on-Tees BC 32 60 43 32 36 45 50 39 52 35 424
Stoke-on-Trent City C  24 28 41 37 32 77 59 52 40 51 441
Stratford-on-Avon DC 21 15 13 15 17 20 24 22 16 26 189
Stroud DC 7 12 8 16 4 7 6 10 13 12 95
Suffolk CC 25 47 33 40 34 34 19 33 29 31 325
Suffolk Coastal DC 13 8 9 16 15 9 15 17 49 18 169
Sunderland City C 44 68 54 44 47 35 14 32 22 38 398
Surrey CC 43 48 41 38 29 47 49 61 64 81 501
Surrey Heath BC 8 11 6 18 11 22 9 14 14 10 123
Sutton LB 35 39 37 55 48 52 45 52 40 33 436
Swale BC 9 8 15 22 24 43 22 12 14 14 183
Swindon BC 27 24 44 30 30 41 39 50 39 36 360
Tameside MBC 78 86 56 41 45 33 32 31 37 37 476
Tamworth BC 12 4 7 4 11 7 20 7 8 15 95
Tandridge DC 8 11 11 8 10 18 7 9 18 13 113
Taunton Deane BC 19 14 14 17 17 15 18 20 18 16 168
Teesdale DC 3 5 8 5 3 18 8 6 6 7 69
Teignbridge DC 26 25 39 30 23 30 27 17 70 23 310
Telford & Wrekin C, Borough of  10 18 19 28 26 19 24 22 17 22 205
Tendring DC 17 33 18 32 15 19 23 17 31 23 228
Test Valley BC 13 23 18 16 28 9 12 16 11 5 151
Tewkesbury BC 10 10 19 24 13 6 6 7 13 20 128
Thanet DC 25 22 20 20 21 22 28 38 42 59 297
Three Rivers DC 9 12 21 13 8 14 16 10 11 15 129
Thurrock BC  21 29 29 20 23 39 38 27 31 50 307
Tonbridge & Malling BC 14 10 5 6 7 12 7 9 8 7 85
Torbay BC 24 31 32 46 32 25 42 27 32 23 314
Torridge DC 17 12 10 19 21 27 29 37 20 24 216
Tower Hamlets LB 108 134 117 136 129 200 109 117 82 88 1220
Trafford MBC 38 38 53 39 53 59 49 51 39 47 466
Tunbridge Wells RB 12 14 12 16 14 21 23 11 10 11 144
Tynedale DC 7 9 8 5 5 4 10 3 5 11 67
Uttlesford DC 9 5 3 3 14 11 18 7 8 10 88
Vale of the White Horse DC 7 6 8 14 5 16 7 8 8 8 87
Vale Royal BC 21 19 18 21 17 13 17 21 13 15 175
Wakefield City C 58 58 77 63 80 98 88 80 37 74 713
Walsall MBC 35 61 44 46 45 41 41 38 42 41 434
Waltham Forest LB 71 112 125 145 98 118 143 142 111 110 1175
Wandsworth LB 108 121 83 107 95 92 86 72 84 63 911
Wansbeck DC 6 29 9 7 8 11 8 15 7 5 105
Warrington BC 17 28 43 25 35 36 43 42 25 49 343
Warwick DC 15 16 9 20 21 15 24 27 14 18 179
Warwickshire CC 9 13 18 14 16 19 30 34 27 37 217
Watford BC 15 9 11 17 9 13 15 8 13 17 127
Waveney DC 15 27 22 41 28 17 20 22 25 26 243
Waverley BC 14 13 7 16 15 18 49 14 28 30 204
Wealden DC 18 20 22 18 12 14 15 20 23 31 193
Wear Valley DC 13 8 20 8 16 8 21 23 24 17 158
Wellingborough BC 5 6 6 6 14 21 14 14 7 18 111
Welwyn Hatfield DC 5 10 7 15 9 14 14 5 16 18 113
West Berkshire C 7 28 22 17 24 19 24 23 30 31 225
West Devon BC 14 9 29 18 13 10 11 10 14 6 134
West Dorset DC 9 18 13 17 13 15 18 14 16 15 148
West Lancashire DC 21 19 16 14 12 22 9 19 13 13 158
West Lindsey DC 7 6 16 7 10 21 15 6 11 10 109
West Oxfordshire DC 10 14 6 7 7 11 14 7 12 6 94
West Somerset DC 11 8 2 6 13 7 8 10 4 6 75
West Sussex CC 22 37 35 27 30 42 41 44 30 50 358
West Wiltshire DC 12 8 5 11 7 6 14 14 17 18 112
Westminster City C 91 99 166 231 145 155 260 217 196 171 1731
Weymouth & Portland BC 15 12 7 5 12 13 8 9 9 10 100
Wigan MBC 42 43 52 63 38 55 55 67 33 63 511
Wiltshire CC 21 11 18 15 17 22 14 16 20 23 177
Winchester City C 25 21 13 20 19 20 18 32 27 21 216
Windsor & Maidenhead RB 6 28 14 25 23 24 27 23 25 25 220
Wirral MBC 43 72 76 64 59 64 59 60 78 65 640
Woking BC 68 18 7 13 13 40 13 13 15 13 213
Wokingham C 12 25 28 17 26 27 20 17 45 33 250
Wolverhampton City C 36 38 30 54 37 36 34 47 40 40 392
Worcester City C 7 12 8 7 6 7 14 9 7 10 87
Worcestershire CC 7 33 27 50 47 28 26 24 22 30 294
Worthing BC 12 14 10 8 16 6 10 6 5 13 100
Wychavon DC 16 16 23 16 12 20 20 12 13 14 162
Wycombe DC 14 16 12 15 17 26 17 25 30 26 198
Wyre BC 19 28 22 18 16 15 26 21 15 12 192
Wyre Forest DC 6 7 9 8 6 6 4 5 10 7 68
York C, City of 65 58 69 58 48 45 53 56 53 45 550
Total  98/99 99/00 00/01 01/02 02/03 03/04 04/05 05/06 06/07 07/08 Total
complaints determined 10956 12646 13535 14546 13819 13523 13304 12785 12558 12840 130512

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